- Customer Reviews · Indianapolis
What Indianapolis Homeowners
Say About ProTECHt
Real reviews from real Indianapolis families. Theo and Tristan personally install every system and stand behind every customer — and these reviews reflect that commitment every time.
Had a great experience with ProTECHt? Your review helps other Indianapolis families find a local security company they can trust. Find us on Google, Angi, HomeAdvisor, Facebook, Nextdoor, and BBB.
5.0★
Google Rating
500+
Five-Star Reviews
A+
BBB Rated
14+
Years in Indianapolis
Local
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Real Reviews · Real Customers
500+ Reasons Indianapolis
Trusts ProTECHt
Google reviews are connected live — what you see here reflects real customer feedback from across the Indianapolis metro.
“Theo came out the same day I called. Within 24 hours, we had a full system installed — IQ Panel 5, door sensors, motion, video doorbell, and smart locks. He walked my wife and I through every single feature before he left. Best service experience I’ve had with any contractor, ever.”
— Michael R.
📍 Carmel, Indiana
Smart Security + Automation
“We had ADT for 6 years and switched to ProTECHt after seeing Tristan’s work at a neighbor’s house. The difference is night and day. When I had a question two weeks after install, Tristan answered the phone himself and walked me through it in 5 minutes.”
— Sarah K.
📍 Fishers, Indiana
Smart Video System
“I got quotes from three companies. ProTECHt was the only one where the owner actually came to my house. Theo was honest about what I needed and what I didn’t. No upsell, no pressure. The system has been flawless for 8 months. I’ve referred three friends already.”
— James T.
📍 Noblesville, Indiana
Smart Security
“Our kids let themselves in after school and I get a notification the second the door opens. The GEO-Services feature arms the system automatically when we leave. ProTECHt configured all of this before they left the install. Exceptional.”
— Amanda & Dave L.
📍 Westfield, Indiana
Smart Security + Automation
“Tristan installed an 8-camera Ubiquiti UniFi Protect system throughout our property. Zero dead zones in the network, cameras are crystal clear, and no monthly software fee. Professional, fast, and the cable runs are completely clean.”
— Robert H.
📍 Zionsville, Indiana
Ubiquiti Networking + POE Cameras
“We have a retail location and needed cameras, access control, and a monitored alarm. ProTECHt handled everything in one visit. Our insurance company actually reduced our premium after seeing the system. Worth every penny.”
— Linda C.
📍 Brownsburg, Indiana
Business Security
“I was nervous about switching from my old system but Theo made it completely painless. He took over my existing sensors and had everything running on Alarm.com within a few hours. The Brinks monitoring is noticeably faster than my old company.”
— Greg M.
📍 Greenwood, Indiana
Smart Security
“Package theft was a real problem on our street. After ProTECHt installed the video doorbell and two outdoor cameras, we haven’t had a single incident. The AI detection is impressive — no false alerts, only alerts that matter.”
— Jennifer W.
📍 Avon, Indiana
Smart Video + Doorbell
“Theo and Tristan are the real deal. Local, honest, and incredibly knowledgeable. Two years in and not a single issue. When I had a sensor go low battery, they proactively reached out before I even noticed.”
— David P.
📍 Indianapolis, Indiana
Smart Home Complete Package
“I called ProTECHt after getting a Vivint quote that was more than I wanted to spend. Theo beat their price, gave me better equipment, and I own everything outright. The lifetime warranty sealed the deal.”
— Melissa B.
📍 Carmel, Indiana
Smart Security
“The smart home automation ProTECHt set up has genuinely changed our daily routine. The Good Night scene locks everything, arms the system, and adjusts the thermostat with one tap. My husband thinks it’s the best home improvement we’ve made in years.”
— Rachel S.
📍 Fishers, Indiana
Smart Automation
“Tristan installed a full POE camera system — 6 cameras, all Ubiquiti. Outstanding image quality, recorded locally on the NVR, no ongoing subscription. Thorough, professional, and the cable runs are completely clean. 10/10.”
— Tom A.
📍 Noblesville, Indiana
POE Camera System
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From Fishers to Greenwood, Carmel to Plainfield — we’re your neighborhood security experts. When you need us, we’re just around the corner. Not in a call center.
14+
Years Serving Indy
28
Cities Covered
500+
Local Families